Agreement
These terms are an agreement between you and FormsBat ("we", "us" or "our") about your use of FormsBat at formsbat.com, including the app, our API and MCP server, and the forms and signing pages we host. By creating an account or using FormsBat you agree to them. If you use FormsBat for an organization, you agree for that organization and confirm you are allowed to.
Our Privacy policy explains how we handle personal data.
The service
FormsBat lets you build forms and surveys, collect responses, turn answers into Word or PDF documents, send documents for e-signature, store files in a Drive and connect other tools through an API, webhooks and MCP. Some features are optional, such as custom domains, payments in forms and AI features. We keep improving FormsBat, so features may change over time.
Accounts
- You must be at least 16 and able to agree to these terms.
- Give accurate information and keep your password, recovery codes and API keys safe. You are responsible for what happens in your account and in workspaces you manage.
- Tell us at [email protected] right away if you think someone has accessed your account without permission.
- One person per account. Use workspaces to work with others.
Acceptable use
You must not use FormsBat, or let anyone use it, to:
- create phishing forms or pages that pretend to be another person, company or service;
- collect passwords, full card numbers, card security codes, bank login details, one time codes or other sensitive credentials in forms (use the built-in Stripe payments to take payments);
- publish or collect anything illegal, including content that infringes others' rights, exploits children, harasses or threatens people, or promotes violence;
- send spam or unsolicited messages, including signature requests to people who did not expect them;
- upload or spread malware, or attack, overload, probe or get around the security or limits of FormsBat or any other system;
- resell or copy the service, or scrape it, except through our API within its limits.
Your duties to respondents
When you collect data with FormsBat, you are responsible for it. You must tell respondents who you are and how you use their data (for example with a privacy notice on the form), have a lawful basis or the consent you need, only collect what you need, answer respondents' requests to access or delete their data, and follow the laws that apply to you, including rules on health, financial or children's data. Do not collect special categories of data unless the law allows you to and you protect it properly.
We may remove content or forms that break these rules and report illegal activity to the authorities.
Plans, billing and taxes
- FormsBat has a free plan and paid plans. Current prices and what each plan includes are on our Pricing page.
- Pro costs $4 a month and renews automatically every month until you cancel. Add-ons such as extra storage or AI credits are billed as shown when you buy them.
- Payments are processed by Stripe. You authorize us to charge your payment method for each period and any add-ons you choose.
- Prices do not include taxes unless we say so. You pay any sales tax, VAT, GST, HST or similar taxes that apply, which we collect where the law requires.
- We may change prices with at least 30 days' notice. A new price applies from your next billing period after the notice.
- If a payment fails, we may move your account to the free plan until it is paid.
Cancellation and refunds
Pro is billed monthly and you can cancel at any time in Billing. After you cancel, you keep Pro until the end of the period you already paid for, then your account moves to the free plan. Your data is kept, within the free plan's limits.
Payments are not refundable, except where the law requires a refund or where we decide to give one. If we end the service or your paid plan without cause, we will refund the unused part of the current period.
Free plan limits
The free plan is offered as is and includes limits, for example 1,000 form responses a month, 1 GB of storage and 3 signature envelopes a month. Limits are shown on the Pricing page and in the app. When you reach a limit, the related feature pauses until the next month or until you upgrade. We may change free plan limits with notice and may remove free accounts that are inactive for a long time after telling you by email.
E-signatures
FormsBat provides electronic signatures as a tool. It records an audit trail and seals signed PDFs so changes can be detected. Whether an electronic signature is valid and enforceable depends on the law that applies, the type of document and how the signing was done, and you are responsible for checking that.
Some documents, such as certain wills, deeds, powers of attorney, real estate transfers, court documents or notarized documents, may need a handwritten (wet) signature, witnesses or notarization in some places. FormsBat does not give legal advice and nothing in the service is legal advice. If you are not sure, ask a lawyer.
Your content
You keep all rights to the forms, documents, files and responses you put into FormsBat ("your content"). You give us a worldwide, non exclusive licence to host, copy, process, transmit and display your content only as needed to run and improve the service for you, to keep it secure and to comply with the law. This licence ends when your content is deleted from our systems, except for backups that are replaced in the normal cycle.
You confirm you have the rights and permissions needed for your content, including the data respondents give you. Feedback you send us may be used to improve FormsBat without any obligation to you.
Data processing
For personal data in your content and in form responses, you are the controller and we are your processor (or service provider). We process that data only on your instructions as set out in these terms and through your use of the service, keep it confidential, protect it with suitable security, use only the subprocessors listed in our Privacy policy, help you respond to people's requests, tell you without undue delay about a personal data breach that affects you, and delete it when you delete it or your account. A data processing agreement (DPA), including Standard Contractual Clauses where needed, is available on request at [email protected].
Availability
We work hard to keep FormsBat available and fast, but we do not promise it will be uninterrupted or error free. We may pause the service for maintenance, security or reasons outside our control. Please keep your own copies of important documents and responses; you can export them at any time.
Warranty disclaimer
To the extent the law allows, FormsBat is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title and non infringement. We do not warrant that documents, calculations, AI output or signatures produced with FormsBat meet any particular legal or business requirement. Check AI output before you rely on it.
Limitation of liability
To the extent the law allows, neither we nor our suppliers are liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to FormsBat, even if we were told they were possible.
To the extent the law allows, our total liability for all claims about FormsBat is limited to the greater of the amounts you paid us in the 12 months before the claim arose and 100 US dollars. Some places do not allow these limits, so some of them may not apply to you. Nothing in these terms limits liability that cannot be limited by law, such as for fraud.
Indemnity
You will defend and indemnify FormsBat and its people against claims, damages, losses and costs (including reasonable legal fees) brought by third parties that arise from your content, your forms and the data you collect, your use of FormsBat in breach of these terms, or your breach of the law or of anyone's rights.
Suspension and termination
You can stop using FormsBat and delete your account at any time in Account settings.
We may suspend or close an account, or remove content or forms, if we reasonably believe it breaks these terms or the law, puts people or the service at risk, or if we must by law. Where it is reasonable and allowed, we will tell you first and give you a chance to fix the issue or export your data. Sections that by their nature should survive (such as your content, disclaimers, liability, indemnity and governing law) survive termination.
Changes to these terms
We may update these terms. We will post the new version here and update the effective date. For significant changes we will tell account holders by email or in the app at least 30 days before they take effect, unless a change is needed sooner for legal or security reasons. If you keep using FormsBat after the change, you accept the new terms; if you do not agree, you can cancel and delete your account.
Governing law
These terms are governed by the laws of Ontario, Canada and the laws that apply there, without regard to conflict of law rules. The courts located in Ontario, Canada have exclusive jurisdiction over any dispute, except that either of us may seek urgent relief in any competent court. If you are a consumer, you keep the protection of the mandatory laws of the place where you live and may bring claims there.
If any part of these terms cannot be enforced, the rest stays in effect. Not enforcing a right is not a waiver of it. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of the service. These terms, with the Privacy policy and any DPA, are the whole agreement between us about FormsBat.
Contact
Questions about these terms: [email protected].
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